Contact

We're here for you.

Questions about products, orders, or racket recommendations — just ask.

Contact form

Write to us directly.

We read every message personally and respond as quickly as possible.

Email info@vyper.ch
WhatsApp +41 78 664 10 19
Response time Within 24 hours

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FAQ

Frequently Asked Questions

If your question isn't listed, please contact us directly.

How long does delivery take?

We usually ship within 1–2 business days. Delivery time in Switzerland is 2–3 business days.

Can I return my racket?

Yes, you have 30 days to return the goods from the date of receipt. The racket must be unused and in its original condition. Simply write to us by email.

Which club is right for me?

Use our Racket Finder for a personalized recommendation — or contact us directly, we'll be happy to advise you.

Do you offer bulk discounts for clubs?

Yes, we have special conditions for Padel clubs and academies. Contact us with your request via the form above.

How do I find my order number?

You can find your order number in the confirmation email you received after your purchase. It starts with #VYPER.